حذف الملف والبيانات

Delete your Kalema profile and data

Kalema needs no sign-up. Children play locally. An anonymous Firebase profile is created only after an adult opts in to rankings. In the game, open Settings → «حذف بياناتي» (Delete my data) → «حذف نهائي» (Delete permanently). Keep the app open for confirmation. Online deletion requires internet. If it fails, your local progress is retained, automatic connections stop, and you can retry.

This removes your Firebase Auth identity, private level/daily records and receipts, and all associated global/daily leaderboard entries. In-app deletion also clears this device’s progress, coins, XP, discovered words and settings. It is permanent. The game resets and online features remain off until you choose to enable them again.

A temporary security hash without nickname or game history prevents stale requests from recreating records, then routine cleanup removes it. Provider security logs/backups may be retained under their policies or legal obligations.

Request deletion without using the app

Email bader.shaqra@gmail.com with subject “Kalema data deletion request”. Include your profile ID if available (Settings → Privacy → profile ID for support), nickname and device. We will reply to verify the requested profile and confirm what can be deleted. A nickname alone is not proof of ownership; never send passwords or payment information.

A support request cannot remotely erase local device files. Clear the app’s local data too if desired. If you uninstalled without retaining the anonymous profile ID, identifying your profile may not be possible. See the privacy policy.